Terms of Service
Terms of Service
Welcome
Welcome to Hot Buy Original. These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our services, you agree to comply with these terms.
If you do not agree with any part of these terms, please refrain from using our website.
1. General Information
1.1. Hot Buy Original operates as an e-commerce store selling authentic products to customers in the United States (USA) and Europe (EU).
1.2. We reserve the right to modify these Terms and Conditions at any time without prior notice. Updates take effect immediately upon posting.
2. Use of the Website
2.1. To make purchases, customers must provide accurate and up-to-date personal information.
2.2. You may not use our products for any illegal or unauthorized purposes.
2.3. We reserve the right to refuse service to anyone at our sole discretion.
3. Products and Pricing
3.1. All product images are real and accurately represent the items sold. However, slight variations may occur due to screen settings and lighting conditions.
3.2. Prices are subject to change without prior notice.
3.3. We reserve the right to limit product quantities per order.
4. Payments
4.1. We accept payments via:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discovery)
- PayPal
4.2. All transactions are securely processed using encrypted technology.
4.3. Orders without successful payment confirmation will be automatically canceled.
5. Shipping & Delivery
5.1. We ship to the United States, European Union, and select international locations.
5.2. Delivery times vary by destination and shipping method. Estimated delivery:
- USA: 5–10 business days
- EU: 7–14 business days
5.3. We are not responsible for delays due to customs, carrier issues, or force majeure events.
5.4. Customers are responsible for any customs duties or import taxes imposed by their country.
6. Returns & Refunds
6.1. Items may be returned within 14 days of receipt for a refund or exchange (in accordance with EU consumer rights).
6.2. Returned items must be unused, in original packaging, and with all tags intact.
6.3. Return shipping is the customer’s responsibility unless the item is defective or incorrect.
6.4. Refunds are processed within 7–10 business days after receiving and inspecting the return.
7. Warranty
7.1. Products may be covered by a manufacturer's warranty.
7.2. If you receive a defective item, please contact us at contact@hotbuyoriginal.com within 7 days of delivery to arrange a return or exchange.
8. Data Privacy & Security
8.1. We comply with the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for US customers.
8.2. Your personal data is used solely for order processing and customer support.
8.3. We do not sell or share customer information with third parties for marketing purposes.
For more details, please refer to our Privacy Policy.
9. Limitation of Liability
9.1. We do not guarantee that our website will be error-free or continuously available.
9.2. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Applicable Law
10.1. These Terms and Conditions are governed by:
- For EU customers: The laws of the European Union and the respective country of purchase.
- For US customers: The laws of the United States, under the jurisdiction of your state of residence.
10.2. Disputes shall be resolved in the appropriate jurisdictional courts.
11. Contact Information
For inquiries or concerns, please contact us:
Email: contact@hotbuyoriginal.com