Shipping Policy
Shipping Policy
Standard Item Processing Times
- All standard orders are processed within 4 business days, after which they are transferred to our warehouse for dispatch.
- For faster service, we offer priority processing, ensuring your item is dispatched within 48 hours (2 business days).
Custom Item Processing Times
- Processing times for customized products may vary depending on the complexity and specific requirements of each item.
- Detailed information regarding processing and production time is provided on each product page.
Estimated Shipping Times
We offer free worldwide standard shipping to eligible countries (see list below).
Estimated delivery timeframes:
- United Kingdom (UK): 3–10 business days*
- Europe: 1–2 weeks*
- United States (USA): 3–10 business days*
- Middle East: up to 3 weeks*
- Central Asia: up to 3 weeks*
- Australia & New Zealand: 1–2 weeks*
- South America: 1–3 weeks*
Please note: Delivery times are estimates based on recent data and may vary. While we strive to meet these expectations, delays may occur due to customs processing, weather conditions, or courier issues. Refunds will not be issued for delays outside the estimated timeframe.
Shipping Taxes and Duties
- For orders shipped to the European Union (EU), United States, Australia, Brazil, and New Zealand, all taxes and duties are included in the shipping price. You will not incur additional fees upon delivery.
- For other international destinations, import duties and local taxes may apply and are the responsibility of the recipient, in accordance with local customs regulations.
Accepted Payment Methods
We use secure and encrypted payment gateways to protect your data and ensure a safe checkout experience.
We accept:
- Major credit cards: Visa, Mastercard, American Express (Amex)
- Express payment options: PayPal
- All transactions are secured through VeriSign and Norton Security Gateway certification.
Contact Us
If you have any questions, concerns, or require assistance, please don’t hesitate to reach out:
Email: contact@hotbuyoriginal.com
We are committed to providing outstanding customer support and ensuring your satisfaction throughout your shopping experience.