Shipping policy
1. General Information Hot Buy Original is committed to providing efficient and secure shipping services to customers in Europe and the United States. We work with reliable carriers to ensure that orders are delivered within the estimated time frame.
If you have any questions about shipping, please contact us at contact@hotbuyoriginal.com.
2. Shipping Areas We currently ship to:
- United States
- Europe
If your location is not listed, please contact us to check for alternative options.
3. Delivery Timeframes Estimated delivery times are:
- United States: 5 to 10 business days
- Europe: 7 to 15 business days
Delivery times may vary due to external factors such as customs delays, weather conditions, or high seasonal demand.
4. Order Processing Orders are processed within 1 to 3 business days after payment confirmation. A confirmation email with the tracking code will be sent once the order is shipped.
5. Shipping Costs Shipping costs are calculated based on order weight and destination. The exact amount will be displayed before checkout.
6. Customs Fees and Import Taxes Orders shipped to Europe and the United States may be subject to customs fees and import taxes. These costs are the buyer's responsibility. We recommend checking your country's customs regulations before completing your purchase.
7. Order Tracking After shipping, you will receive a tracking code to monitor your delivery. Tracking can be done directly on the carrier's website or through our store.
8. Lost or Delayed Orders If your order is delayed or has not been delivered within the estimated timeframe, please contact us at contact@hotbuyoriginal.com so we can investigate and resolve the issue.
9. Returns and Refunds If there are any issues with your order, please refer to our Return Policy for information on exchanges and refunds.
Hot Buy Original strives to provide the best online shopping experience and appreciates your trust!
Contact Hot Buy Original
Phone: (+507) 6692-4348
Email: contact@hotbuyoriginal.com